The MangoErrands Promise

Your money. Your choice. No surprises.

Sending money home is personal. Whether you're looking after family, paying a school, sorting out the house or supporting a community back home, you deserve to know exactly where your money is going.

At MangoErrands, we believe you should always be in control. That means clear fees, honest exchange rates and no guessing about what happens after you send.

And when your money reaches someone in Jamaica, they receive the full amount you sent. Receivers pay zero fees. Nothing is deducted from their gift or balance.

It's your money. You should know what it's doing.

That's our promise to you.

Five things you can count on

1. Every fee shown before you pay.

No hidden charges. No last-minute surprises.

Before you confirm a payment, we'll show you our fee, the exchange rate and the total amount you'll pay. You'll know how many Jamaican dollars the recipient will receive before you commit.

If the numbers don't match your goals, you don't have to proceed.

2. Your money goes where you say.

You're not just sending money and hoping for the best.

Pay an approved business directly, or send funds to someone in Jamaica with clear instructions on where they can spend them.

Choose Free to Spend or Set Aside for specific businesses you've agreed on.

A dollar meant for the pharmacy can go to the pharmacy. You decide.

3. Your balance doesn't just disappear.

Plans change. Sometimes the full amount isn't needed straight away.

You can see what's left to spend and follow the status of payments. Unspent money doesn't simply vanish without notice.

And because receivers don’t pay fees, the full amount sent is available to them.

We'll keep you informed about your balance and any applicable terms.

4. Your payments and personal information matter.

Your card payments are processed securely by Stripe.

We require ID verification at the point of purchase to help ensure the right person collects the goods or services.

We take payment security and the protection of your information seriously. Your trust is something we have to earn, every time.

5. You deserve straight answers.

Questions? Something doesn't look at expected? Want to understand a fee or payment?

Ask us.

We believe customers should be able to question a charge, raise a concern or give feedback without being made to feel uncomfortable.

We'd rather explain something clearly than leave you wondering.

No fine print surprises. No guesswork.

Here's what you should always know before making a payment:

What mattersWhat we'll show you
Exchange rateThe rate applicable to your payment
Our feeThe fee before you confirm
Total costExactly what you'll pay
Recipient's balanceThe full amount they'll receive in Jamaican dollars, with $0 in receiver fees
Spending rulesWhere the money can be spent
Payment statusWhether the payment is ready, pending or completed

We're Jamaican at heart. And we know what sending home means.

For generations, Jamaicans abroad have worked hard and sent money home to look after the people they love.

We know that money has a purpose. It's school books, groceries, medication, building materials, light bills and a little help when somebody needs it.

And when someone sends that help, the person receiving it should get the full amount. Not less because of a fee to receive it.

That deserves more than a transaction number and a promise that the money arrived.

It deserves a service built around accountability, transparency and the people on both ends of the payment.

That's what MangoErrands stands for.

Pay for what matters in Jamaica. Directly.

Pay a business yourself, or send it with a purpose.

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